FAQ

Q: When can I get the quotation?

A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us in your email so that we will regard your inquiry priority.

Q: How can I get a sample to check your quality?

A: After price confirmation, you can require for samples to check our quality.

If you need the samples, we will charge for the sample cost. But the sample cost can be refundable after you place an order over 500PCS in the future.

Q: How long can I expect to get the sample?

A: After you pay the sample  fee and send us confirmed files, the samples will be ready for delivery in 2-5 days.

Q: Can I add my logo on the carton and stickers?

A: Yes, we can do OEM service, the MOQ should be 1000PCS  and you need send your carton & sticker design to us.

Q: What is your MOQ?

A: Normally, we do not have MOQ. If you need do OEM, the MOQ is 1000 pcs.

Q: What kind of files do you except for printing?

A: PDF, PSD, EPS, Core Draw, high resolution JPG.

Q: What about the lead time for mass production?

A: It depends on the order quantity and the season you place the order. Normally the lead time of is about 15 to 20 days.

Q: What are the terms of delivery?

A: We accept EXW, FOB, CIF etc. You can choose the one which is the most convenient or cost effective for you.

But for some place as China Export & Credit Insurance Corporation ranked as high-risk region, we will require 30% deposit, and full payment be clear base on goods ready picture or video before delivery.

Q: What is your term of payment?

A: By T/T, 30% at first, 70% after loading or see the copy of bill of loading. Special payment terms negotiable.